Has anyone else had a terrible customer service experience with Bass Pro Shops? I placed an order back in March. When I inquired about a ship date, I was told they expected a new shipment of ammo in April.
In late April I contacted them again, and was told the next shipment was expected in early June. Now here in June I called them, and the agent on the phone was clueless about the specifics of my order.
I get that ammo has been in short supply and tough to get, but they never bother to update me unless I contact them, my order wont show detail other than order number on the website, and they still have no
clue about when I might get anything. They have offered me zero compensation for my trouble, and even told me I was free to cancel the order anytime.
In late April I contacted them again, and was told the next shipment was expected in early June. Now here in June I called them, and the agent on the phone was clueless about the specifics of my order.
I get that ammo has been in short supply and tough to get, but they never bother to update me unless I contact them, my order wont show detail other than order number on the website, and they still have no
clue about when I might get anything. They have offered me zero compensation for my trouble, and even told me I was free to cancel the order anytime.