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Don't let my "Average" rating fool you. Their service is great, and their pricing is fantastic.
The reason they only get 3/5, is because they only have 2 phone lines for the entire store (it can take 3-4 hours to get through), they usually only have 2 people at the counter, they cater more to mall ninjas than serious shooters, their revolver selection is absolutely terrible, and they don't carry much in the way of reloading supplies (even though they advertise that they stock reloading gear and supplies).

But, most of all... parking SUCKS!!!